See the incident
before it surfaces.
Tidewell pulls traces, logs and metrics into one calm surface, so platform teams find the cause while the graph is still flat.
14-day trial · 5-minute install · SOC 2 Type II
Likely cause: connection pool on pg-orders-2
On call at 900+ platform teams
- Northwind
- Halcyon
- Parcelry
- Ostrava Labs
- Kiteline
- Meridian Pay
- Fernhill
- Quanta Freight
Most outages announce themselves quietly. A retry here, a slow query there. Tidewell listens for the ripple, joins it to the change that caused it, and tells you in a sentence.
Every request, end to end, without touching code.
An eBPF collector watches the wire, so traces arrive from day one and services you forgot about show up too.
- Zero-instrumentation capture
- HTTP, gRPC, Postgres and Kafka spans straight from the kernel.
- Hot-path highlighting
- The slowest span glows, with the reason written underneath.
- POST /checkout
- auth.verify
- cart.load
- orders.create
- pg.acquire
- pg.insert
- events.publish
Baselines that know Tuesday from Black Friday.
Each service learns its own normal by hour and weekday, so alerts fire on what is unusual, not on what is merely busy.
- Seasonal baselines
- No thresholds to tune. No 3am page for a traffic spike you expected.
- Change correlation
- Every anomaly is joined to the deploy, flag or config change beside it.
Incidents caught before customer impact
- Tidewell94%
- Dashboards + alerts61%
- Log search only43%
- APM, sampled38%
Illustrative figures from 1,200 incident post-mortems shared by design partners, Q2 2026.
From ripple to rollback in three moves.
Tidewell does the detective work, so whoever is on call starts with an answer rather than a dashboard.
- Owner-aware routing
- Pages go to the team that owns the service, with context attached.
- One-click rollback
- Revert the offending deploy straight from the alert.
- 01
Detect
Baselines learn each service's normal by hour and weekday. Deviations surface in seconds, not after a threshold breach.
- 02
Explain
Tidewell joins the anomaly to deploys, flag flips and config changes, then writes the likely cause in one sentence.
- 03
Route
The owning team gets the page with the trace, the diff and a rollback button. Everyone else keeps sleeping.
Plugs into the stack you already run.
OpenTelemetry native, with one-click imports for the dashboards you are tired of maintaining.
- OpenTelemetry
- Kubernetes
- eBPF
- Postgres
- Kafka
- Redis
- AWS
- GCP
- Terraform
- GitHub
- PagerDuty
- Slack
- Linear
- Grafana import
- Prometheus
Quieter nights, by the numbers.
%
fewer pages
“Our first week on Tidewell it caught a pool exhaustion we had been blaming on the network for a month.”
min
median time to cause
“The one-sentence cause is the feature. Juniors on call now fix things instead of escalating.”
tools
replaced
“We retired three tools and a Grafana folder nobody understood. The bill went down too.”
Priced per engineer, not per gigabyte.
Starter
For one team finding its feet.
$0forever
Start free- 5 services
- 7-day retention
- Anomaly detection
- Slack alerts
Team
Per engineer, for teams that share an on-call rota.
$23/ engineer / mo
Start 14-day trial- Unlimited services
- 30-day retention
- One-sentence root cause
- Deploy + flag correlation
- PagerDuty and Linear
Scale
Per engineer, for multi-region platforms.
$39/ engineer / mo
Start 14-day trial- Everything in Team
- 13-month retention
- SSO and audit log
- EU or US data residency
- Dedicated support channel
Before you switch.
Something else? hello@tidewell.dev
Make the next incident a non-event.
No card. Five minutes to first trace.